Welcome to Aus-Appliances the online division of R & J Discounts Pty Ltd ABN 47 063 336 738 (Established 1994)
Here, you will find an enjoyable and safe way of buying new Appliances online.
While aus-appliances is a online only part of our business we do have a physical location for those who need to discuss detail or get recommendations on any of the products. Reassuring to if you have a problem and wish to talk to someone face to face.
We have been trading from the same location with the same Director since 1994 as part of the national RETRAVISION buying group until early 2013 and now we're part of the Betta Home Living Group which in turn is part of NARTA, the largest independent buying group in Australia. See the Aus-Appliances local google place page here.
Having been accountable for a long time to our customers and a national head office, we understand that online shopping is very convenient for people, but they would still like their goods to get to them as promised and to have the safety and security of a physical store address if they need to swap something urgently.
Also, it’s nice to be able to talk to people face to face with the proprietor and managers of a business if you have any questions or concerns.
Getting in touch with the director or management is as easy as a phone call, an email or just by dropping in to our store.
That’s the Aus-Appliances difference ! Meet the team...
Raul Aiello - Proprietor
I’ve been in working in retail for over 22 years now (time flies when you’re having fun) and unlike a lot of proprietors and invisible online retailers, I am available 7 days a week to my customers, especially if they experience any problems or are unsatisfied with the service that they received from my team.
Email me anytime on my private email at email@example.com or contact me on 02 9663 5133.
You can rest assured that I always prioritise fixing customer issues.
If you have an enquiry regarding price, stock availability or general enquiries then please use firstname.lastname@example.org
The rest of the team:
We have people here that specialise in Bedding/Furniture/Kitchen as well as Homewares, call us anytime on 02 9663 5133 or 1300 619 374 for general enquiries or email us on email@example.com
We sell almost every brand imaginable. We have accounts with all major companies and most specialty ones.
It’s a little known fact that most online retailers are buying their goods from established bricks and mortar retailers and then on selling them to the consumer.
That creates all sorts of third party warranty issues.
Always ask the question “Are you supplying goods that you have an account with? Or are you farming goods to me?” You may be surprised at the answer.
We have REAL accounts with our suppliers and your warranties and paperwork are always legitimate.